Bot building contest by zoho
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What is Cliqtrix?

Cliqtrix is Zoho's annual app-building contest in which contestants compete by creating real-time apps on Zoho's messaging platforms.

You can either:

Build a productivity app in Zoho Cliq

Build a productivity app using the Zoho Cliq platform to help users improve their workplace productivity.

or

Build a website bot or widget in Zoho SalesIQ

Build a bot in Zoho SalesIQ to assist, interact with and guide website visitors or build a widget to bring an external app inside SalesIQ.

What's in it for you?

A chance to win an internship opportunity at Zoho and cash prizes worth ₹2,00,000

And five runner-up prizes of ₹5,000 each

₹1,00,000

And five runner-up prizes of ₹5,000 each

₹50,000

And five runner-up prizes of ₹5,000 each

₹25,000

And five runner-up prizes of ₹5,000 each

And five runner-up prizes of ₹5,000 each

Cliqtrix contest timeline

Nov 8

Registration starts

Nov 13 - 14

Educational webinar for contestants

Nov 22

Last date to register

Nov 29

App submission date

Dec 15

D-day

Rules

Entry criteria:

  • You can participate individually or as a team of 2.
  • Only students are allowed to enroll (second year to final year).
  • You should be an undergraduate engineering student (any stream) or a B.Sc. Computer Science/IT student.

App Criteria

Only one submission is allowed. Your submission should either be a Cliq extension or a SalesIQ bot/widget.

  • If you build a Cliq extension, it should have at least one widget or bot. You should not build an extension for any major product already listed in our Marketplace.
  • If you build a SalesIQ bot, it should engage with website visitors, collect data, and have a workflow (e.g., collected data should be funneled into a tool/database). You can also choose to build a widget to fetch and display relevant information from an external app and help perform actions for the operators.

How do I get started?

How do I get started?
  • Register for Cliqtrix through this website.
  • Open your welcome email to read through the contest information, learn about past contests, and study the help material.
  • Start building your Cliq extension or SalesIQ bot with Deluge, Zoho’s scripting language, Codeless Platform and Zia Skills Platform, Zoho's AI-powered assistant.
  • You can also build your extension on Zoho Catalyst or any another platform and connect it with Cliq or SalesIQ.

What can I build?

Let your imagination run wild! All we are asking for is either a productivity app in Zoho Cliq or a website bot/widget in Zoho SalesIQ. The rest is up to you (just be sure to follow the rules listed below)

  • Zoho Cliq is a business communication and collaboration platform. With numerous productivity tools and integrations, Cliq helps users get work done faster.
  • You need to build an extension or integration for Zoho Cliq using the Cliq platform. This extension should help users collaborate better and keep their work organized.
  • You can either build a stand-alone extension in Cliq or an integration connecting Cliq with a third-party application.
Use Cases
  • Zoho SalesIQ is a customer engagement platform. Businesses use the live chat app in SalesIQ to engage with the visitors to their website or mobile app.
  • Live chat applications work best with a bot that engages with visitors by answering questions. You need to build a new bot to communicate with and guide site/app visitors. You can also build a widget in SalesIQ to display relevant information when an operator chats with a visitor.
  • Your bot should engage with visitors, collect information from them, trigger a workflow and reduce operators’ workload. The widget that you build should be able to pull data about a visitor from third-party apps and display them inside the operator chat window to make conversations more relevant.
Use Cases

FAQs

  • Where should I build the app?

    Zoho Cliq app - You can build your Cliq app within Cliq platform using Deluge. You can also use Zoho Catalyst to build your extensions or build webhook based extensions using cloud platforms such as Azure, Heroku or AWS.

    Zoho SalesIQ Bot - You can either build a code-based bot, a codeless bot with plugs, or a stand-alone third-party widget in SalesIQ.

  • What is the programming language I need to know?

    You can build your app using Deluge (Zoho's scripting language and very easy to learn!). Or you can use any other language that you're familiar with, by using Zoho Catalyst or any other cloud platform.

  • What are the prerequisites for participating in the contest?

    You must be a student (2nd to final year) as of 2024. Only two participants per team is allowed.

  • How many apps can I build?

    Applicants may only submit one entry, which can be either a Cliq app or a Zoho SalesIQ website bot/widget. Applicants may only work on one team, and that one team can only submit one entry.

    However, you are free to explore all the capabilities of both Cliq and SalesIQ during the time of the contest.

  • Will there be any training provided?

    Yes, we will provide training via webinars (online videos). We also have comprehensive help guides to take you through Deluge and our developer platform.

  • My friend and I are from different colleges. Can we register as a team?

    Yes, absolutely.

  • Can I add a teammate once I register?

    Yes, you can. Send an email to contact@cliqtrix.com and we will help you out. Please remember, each person may only participate on one team, and cannot submit work through multiple different teams.

  • How will I get updates about Cliqtrix?

    We will send all registered applicants emails for major announcements. You will also be invited to join channels in Cliq (such as a large group chat with other Trixsters for announcements and discussions).

  • Will I receive certificates?

    Certificates are awarded to members who are chosen for the final round.

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Cliq SalesIQ

We've put together a set of usecases for you to understand the nature of apps/bots that you will be building in Cliqtrix.

  • DevOps
  • Project Management
  • CRM
  • Blog
  • Designing
  • Education
  • Data Analytics
  • Customer Support
  • Marketing
  • Developer Tools
  • Collaboration
  • Marketing Analytics
  • Productivity
  • Analytics
  • Survey / Research
  • Multimedia Storage and Player
  • Games
  • HR
  • General
  • Finance
  • Automation tool
  • Social Media
  • Time Tracking
  • Content Creation
  • Can be built on Cliq Platform as an Integration connecting with an external service
  • Can be built as a stand alone app within Cliq Platform

DevOps

  • AWS Make it easy to monitor and interact with your Amazon Web Services (AWS) resources from Cliq so your team can collaborate and respond to events faster. https://aws.amazon.com/

Project Management

  • Basecamp Keep track of assignments, work together on documents, plan projects, chat, and more. https://basecamp.com/
  • Workstreams Check team goals status within Cliq.
    Allocate time for each team goals.
    Update the members involved in the task.
    Set automation and complete regular activities easily. https://www.workstreams.ai/

CRM

  • Bitrix24CRM Drive Bitrix24CRM data into a Cliq bot or channel to help teams stay updated on their leads.https://www.bitrix24.com/

Blog

  • Blogger Create and update blogs from within Cliq.
    Comment on the blogs to express your views and opinions. http://www.blogger.com

Designing

  • Canva User-friendly interface with a wide variety of design templates, and the ability to create professional-looking graphics quickly and easily.https://www.canva.com/
  • Lucidspark Virtual whiteboard where teams can collect ideas, collaborate in real time, and pick the best course of action to keep projects moving forward.https://lucidspark.com/

Education

  • Dictionary Search for synonyms, antonyms, spellings and more.
    Word of the day/week/month notifications in Cliq.
  • Wikipedia Search and pull up any information from Wikipedia in any chat.https://www.wikipedia.org/

Data Analytics

  • Grafana Query, visualize, alert, and explore your metrics, logs, and traces wherever they are stored. https://grafana.com/

Customer Support

  • Groove Improve your team's performance by getting ticket updates in Cliq and resolving them.

Marketing

Developer Tools

  • Jenkins Software development tool for building, testing, deploying, and facilitating continuous integration and delivery notifications inside Cliq.https://www.jenkins.io/

Collaboration

  • Kanban tool Create, read, update and delete tasks. Also, get to view boards.https://kanbantool.com/
  • Monday.com Create boards to manage work items.
    Post notifications about new items and status updates.https://monday.com/
  • Teamwork Create and manage projects, tasks, and notebooks.
    Create webhooks for appropriate events. https://www.teamwork.com/
  • Zenkit Create, read, update, delete tasks and notify users through bots using webhooks.https://zenkit.com/en/#

Marketing Analytics

Productivity

  • Quip Create documents and spreadsheets.
    Create and share folders.
    Post and receive messages.https://quip.com/

Analytics

Survey / Research

  • Typeform Get notified when you receive feedback from your customers, user research or surveys right in Cliq.
    Collect responses to your typeforms directly in Cliq as well. https://www.typeform.com/

Multimedia Storage and Player

  • Vimeo View and upload videos for the organization.
    Add and update comments on a video https://vimeo.com/

Games

  • Chess Play chess in Cliq, get notified when it's your turn, leaderboards and have a fun team building game.

HR

  • Gratitude Say thanks, show gratitude, feedback to your fellow peers (anonymously as well).
  • Hybrid Work Bot Manage hybrid work in your team and help us help you make decisions on how and where you spend your time at work. Get insights on other colleagues' office plans, poll when colleagues are interested in going in to office and plan your week right.

General

  • Lingo Bot Learn new languages in interactive mode with multiple proficiency levels and progress tracker.
    Conduct quizzes to test user's understanding.
    Use the dictionary and translator to understand complex words.
  • Quiz Bot Conduct quiz tournament with colleagues.
    Have an overall leaderboard
    View your past quizzes
  • Ticketing System Users: Submit and track tickets. Handle new tickets using knowledge base.
    Support Team: Get notifications about new tickets, assign tickets and update ticket statuses.
  • Traffic Bot Get reminded if there is peak traffic in your daily route with a suggestion of an alternate way. Fix a reminder to leave office at a scheduled time.
    Get details about nearby hotels, petrol bunks etc..
  • QuickBooks Time Set automatic reminders for employees to record their clock-in and clock-out times, extract employee data for payroll and invoicing purposes, and effectively monitor employee tasks and schedules.API doc

Finance

  • Expense management Conveniently track monthly expenses by categorizing costs with colleagues, making group outings hassle-free. Receive automated reminders for due payments and gain valuable budget insights.

Automation tool

  • Netlify Receive automated deployment notifications to stay updated regardingproject progress and monitor build statuses in real time. Netlify API

Social Media

  • Social Media Manager Connect all social media accounts to enable posting content across multiple platforms with a single action, and track the metrics and analytics for each post.

Time Tracking

  • Harvest Accurately capture and log time entries, and generate detailed reports through Cliq to gain valuable insights into your work hours and productivity. Harvest API DOC

Content Creation

  • Jasper AI Create, translate, and craft unique, imaginative content that delivers insightful, practical responses to enhance user interactions.Jasper AI API

We've put together a set of usecases for you to understand the nature of apps/bots that you will be building in Cliqtrix.

Chatbot

  • Consulting Services
  • eCommerce
  • Tours & Holidays
  • Human Resource (HR)
  • Entertainment

  • Widgets

  • CRM
  • Project Management
  • Zoho Cliq
  • eCommerce Widget

Consulting Services

Build a chatbot exclusively for services, it could be a hospital or any consulting service or any showroom. Provide suggestions to book an appointment, reschedule an appointment/service. Take any one third-party scheduling application for these tasks, learn the basics of it, and use it for building the bot.

Note: You can use any of SalesIQ's bot-building platforms. However, if you prefer the codeless bot builder, at least 3 plugs are expected.

Integration products ideas - Google Calendar / Acuity / Appointy / Appointlet / Outlook / Zoho Calander / Any scheduling software (except the Zoho Bookings).

  • Book an appointment 1. Display the type of appointment/service you're providing using a carousel card.
    2. Get the visitor's name, email, phone, and preferred date.
    3. Verify the visitor's phone number by OTP.
    4. Fetch the available time slots for the selected date from a third-party service and display it to the visitors.
    5. Allow visitors to pick the preferred time slots.
    6. Schedule an appointment/booking in the third-party service.
    7. After successful booking, email the visitor with booking details.
  • Update/reschedule/cancel an appointment 1. Get the visitor's email and fetch all the appointments from the third-party service.
    2. Then display only the upcoming appointment as an option.
    3. Once the visitor selects an appointment, give the option to change the date and time (according to the agent availability in the third-party service)
  • Brownie points - On the book an appointment suggestion, once the visitor selects the available time, make an option in the bot to receive payments.
    - Using Outh 2.0 authentication while performing third-party integration.
    - Add any AI functionalities to your bot based on the industry to make it unique.

eCommerce

Build a chatbot exclusively for the eCommerce industry. Provide suggestions like deals of the day, and track my order. Take any third-party commerce application for all these tasks, learn the basics of it, and use it for building the bot.

Note: You can use any of SalesIQ's bot-building platforms. However, if you prefer the codeless bot builder, at least 3 plugs are expected.

Integration product ideas - Shopify / WooCommerce / Ecwid / BigCommerce / BigCommerce / Magento (except the Zoho Commerce).

  • Deals of the day 1. Fetch offered deals products from the Fetch third-party app like CRM, sheets, or any external app.
    2. Display those products in a carousel card with follow-up action "Buy now" or "Add to cart" options.
    3. Upon clicking "Buy now," schedule an order in the third-party commerce service by getting the name, email, phone, quantity, and location.
    3. After successfully placing the order, email the visitor with order details.
    4. Upon clicking on "Add to cart," add the product to their cart.
  • Track my order
    1. Get the visitor email and fetch the "Shipped" orders.
    2. Display the orders in an option list, and when an order is selected,
    3. Fetch the order details and display them to the visitors.
    4. If the order is not yet dispatched, give an option to return the item.
  • Brownie points
    - Verifying the phone number with OTP
    - Using Outh 2.0 authentication while performing third-party integration.
    - When displaying the shipped order details, if the order is not yet dispatched, give an option to return the item.
    - Add any AI functionalities to your bot based on the industry to make it unique.

Tours & Holidays

Build a chatbot exclusively for the tour and travel Industry. Provide suggestions like featured package, find a package, and my packages. Take any CRM, sheets, or third-party application for all these tasks.

Note: You can use any of SalesIQ's bot-building platforms. However, if you prefer the codeless bot builder, at least 3 plugs are expected.

Integration products ideas - Any CRM/ sheets.

  • Featured package 1. Fetch the featured package from a third-party app like CRM, sheets, or any external app.
    2. Display packages in a carousel card with a follow-up action of "Get details."
    3. Upon clicking "Get details," get the visitor's name, email, and phone number and create a lead in CRM (name, email, and along with the choice of featured package they've selected)
    Note: For CRM integrations, do not use Zoho CRM/Salesforce
    4. Then, give complete information about a package, itinerary, no. of days, budget, and more.
  • Find a package 1. Get the visitor preference, like the location, budget, and days, and suggest a package based on it.
    2. Get the jobs based on the preference and display packages in a carousel card with a follow-up action of "Get details."
    3. Upon clicking "Get details," get the visitor's name and email and create a lead in CRM (name, email, and along with the choice of featured package they've selected)
    4. Then, give complete information about a package, itinerary, no. of days, budget, and more.
    5. Give the option to "Proceed to book" upon clicking it, generate an invoice, and send it via email or get instant payments (any payment gateway or service).
  • My packages 1. Get the visitor's email and fetch the previously booked packages, with the follow-up action as "Feedback" and "Book again" options.
    2. Upon clicking on feedback, get the feedback from the visitor and update it in the CRM/sheet.
    3. Upon clicking "Book again," generate an invoice and send it via email or get instant payments (any payment gateway or service).
  • Brownie points - Verifying the phone number with OTP
    - Using Outh 2.0 authentication while performing third-party integration.
    - Add any AI functionalities to your bot based on the industry to make it unique.

Human Resource (HR)

Build a chatbot exclusively for HR purposes. Provide suggestions like apply for jobs, find a job, and my jobs. Take any HR third-party application for all these tasks, learn the basics of it, and use it for building the bot.

Note: You can use any of SalesIQ's bot-building platforms. However, if you prefer the codeless bot builder, at least 3 plugs are expected.

Integration product ideas - Zoho Recruit / Bullhorn / Workable / Jobdiva / Ceipal / JazzHR / Vincere / iCIMS / JobAdder or any preferred HR software.

  • Apply for jobs 1. Fetch the jobs from the third-party application.
    2. Display jobs in a carousel card with a follow-up action of "Apply" and "Get details" options.
    3. Upon clicking "Apply," get the visitor's name, email, phone, resume, and other required information and push this info to the third-party application.
    4. Verify the phone number with OTP.
    5. Upon clicking "Get details," give the complete job profile responsibilities and "Apply" as a follow-up option. When clicking on "Apply," refer to the point number 3.
  • Find a job 1. Get the visitor's experience level, skills, salary expectations, and other necessary information and fetch a list of jobs matching.
    2. Display jobs in a carousel card with a follow-up action of "Apply" and "Get details" options.
    3. Upon clicking "Apply," get the visitor's name, email, phone, resume, and other required information and push this info to the third-party application.
    4. Verify the phone number with OTP.
    5. Upon clicking "Get details," give the complete job profile responsibilities and "Apply" as a follow-up option. When clicking on "Apply," refer to the point number 3.
  • My job 1. Get the visitor's email and fetch all the jobs the visitor had enrolled in previously.
    2. Display the job in an option list.
    3. Upon clicking one, fetch the job details and its status. If any upcoming events are scheduled, fetch it as well. For example, if an interview is scheduled, fetch that information.
    4. Then, give this information to the visitor.
  • Brownie points - When checking the job status, if the status is rejected, fetch a list of related job and display it to the visitor along with "Get Details" and "Apply" options.
    - Using Outh 2.0 authentication while performing third-party integration.
    - Add any AI functionalities to your bot based on the industry to make it unique.

Entertainment

Build a chatbot exclusively for entertainment. Provide suggestions like "Suggest something", "Book an event", and one suggestion of your own. Take any third-party application for all these tasks, learn the basics of it, and use it for building the bot.

Note: You can use any of SalesIQ's bot-building platforms. However, if you prefer the codeless bot builder, at least 3 plugs are expected.

Integration product ideas - Any third-party service / AI services.

  • Suggest something 1. Give these options, "Movies," "Books," "Games", "Food" and more.
    2. When the visitor clicks on one, gets a basic preference and provides suggestions based on it. For example, if the visitor selects "Movies", get their preferred, genre, IMDB rating, year, and suggestion of a movie. Fetch data from the third-party application.
  • Book an event 1. Give these options, "Movies," "Talkshow," "Concerts" "Find events" and more.
    2. Based on the suggestion, take action by fetching data from the third-party application. For example, if the visitor selects "Movies", fetch the running movies, display them in a carousel card, and follow-up actions to book a movie or "Talkshow," or "Concerts".
    3. Upon clicking "Find events," get the visitor's location and suggest a place near to it.
  • Brownie points - Make the third suggestion more interesting. The more creative the more points you'd get.
    - Outh 2.0 authentication while performing third-party integration.
    - Add any AI functionalities to your bot based on the industry to make it unique.

CRM

Imagine you're engaging with a lead/prospect or a customer. You want to create a lead or contact or add deals or update records about this leads. So, you would navigate to the CRM software your organization is using and update the records there. Build a widget exclusively for this purpose to get rid of going to CRM and updating records. Take any CRM for all these tasks, learn the basics of it, and use it to build the widget.

Note: You can use any of the widget building platforms and third-party integration is mandatory.

Integration product ideas - Odoo / Microsoft Dynamics / Hubspot / Creatio / (any CRM of your choice except Zoho CRM/Salesforce).

1. Based on the email address, fetch the information from CRM and display it in the widget.
2. If the visitor is a lead, allow the operator to convert as contact,
3. Option for the Add deals, update existing records.
For reference, take look at SalesIQ's inbuilt Zoho CRM and Salesforce integrations.

Project Management

Imagine you're engaging with a customer. You want to create a issue/task in a project management tool. So, you would navigate to the product and update the records there. Build a widget exclusively for this purpose to get rid of going to project management tool and updating records. Take any project management tool for all these tasks, learn the basics of it, and use it for building the widget.

Note: You can use any of the widget building platforms and third-party integration is mandatory.

Integration product ideas - Zoho Projects / Jira / Monday.com /ClickUp /Microsoft Project /Wrike /Trello /Team Gantt /Asana /ProofHub /Smartsheet / (any project management tool of your choice).

1. Bugs/tasks can be filed in Zoho Projects by operator from the widgets.
2. Based on the email address, fetch all the list of all respective bugs and tasks.
3. Allow to update existing tasks.

Zoho Cliq

Cliq can be used as a collaboration tool for agents to discuss about a conversation. A channel in Cliq for each conversation in SalesIQ can be created on demand from SalesIQ from Custom widget. The widget can show the channel details with the link to the channel if exists for the conversation.

eCommerce Widget

Imagine you're providing support for your customers, they are asking you questions. To get answers, you're navigating to the commerce software your organization is using and solving the customer question. Build a widget exclusively for the eCommerce industry to get rid of going to other apps and getting answers to resolve customer issues. Take one third-party commerce application for all these tasks, learn the basics of it, and use it for building the widget.

Note: You can use any of the widget building platforms and third-party integration is mandatory.

Integration product ideas - Shopify / WooCommerce / Ecwid / BigCommerce / BigCommerce / Magento (except Zoho Commerce).

1. Based on the visitor email, fetch the order history and list.
2. When clicking on one, fetch the order details and display it.
3. Provide an option to cancel the order and Return the order based on the order status. For example, if the order is shipped, give the "Cancel order" option and if the order is delivered, give the "Return order" option.
4. If there are any coupons available for this specific user, display them as well.